Processing time

The time I need to prepare an order for dispatch varies. This usually takes 3-5 business days. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Secure options

Jumlo keeps your payment information secure. Jumlo shop never receives your credit card information.

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Dispatch items back within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalised orders
• Used items
• Items on sale

Conditions of return

In case of return, PLEASE BE CAREFUL with packaging - I return money only for the undamaged goods in the original packaging.

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping and return shipping is not refundable!

Refunds will be processed as soon as items are received.